Why Your ChatGPT Output Looks "Off" in Email (And the 2-Second Fix)
You paste ChatGPT's perfect response into your email, and suddenly it looks... wrong. Here's the technical reason why—and how to fix it instantly.
You Can Feel It, But Can't Name It
You copy ChatGPT's text. You paste it into Gmail or Outlook. And immediately, something feels off.
The content is good. The structure makes sense. But visually, it just doesn't look like an email you would write.
Your colleagues can't put their finger on it either—but they notice. It has that subtle "AI vibe."
Here's what's actually happening under the hood:
The 4 Technical Formatting Issues
1. Smart Quotes vs. Straight Quotes
ChatGPT outputs:
"Here's the updated pricing" (curly quotes)
You normally type:
"Here's the updated pricing" (straight quotes)
ChatGPT uses Unicode "smart quotes" (U+201C and U+201D). Email clients, especially older ones or plain text mode, often render these inconsistently. They can appear as question marks, boxes, or weird characters depending on the recipient's settings.
2. Em Dashes vs. Hyphens
ChatGPT loves em dashes:
The meeting is Tuesday—let me know if that works
Humans use hyphens or double hyphens:
The meeting is Tuesday - let me know if that works
Em dashes (—) look elegant in published text. In emails, they look pretentious. They also break in plain text email or mobile notifications, showing up as strange symbols.
3. Ellipsis Character vs. Three Dots
ChatGPT outputs:
I think we could explore that… let's discuss
You type:
I think we could explore that... let's discuss
ChatGPT uses a single Unicode ellipsis character (…). Humans type three separate periods (...). The Unicode version has different spacing and can render incorrectly.
4. Excessive Spacing
ChatGPT often adds:
- Double spaces after periods (throwback to typewriter days)
- Extra blank lines between paragraphs
- Inconsistent indentation in lists
This makes the email look "too formatted"—like a document, not a conversation.
Why This Matters More Than You Think
Emails aren't documents. They're conversations.
When your email uses typography that looks like it came from a Word doc or a printed book, it triggers a subconscious response:
"This doesn't feel personal. It feels automated. Did they even write this?"
Real-world impacts:
- Lower response rates — Recipients sense inauthenticity
- Compatibility issues — Smart characters break in plain text mode
- Mobile rendering problems — Em dashes and ellipsis can show as ???? on some phones
- Professional perception — Makes you look like you don't proofread
The 2-Second Fix
You have three options:
❌ Option 1: Manual Cleanup
Find and replace every smart quote, em dash, and ellipsis. Takes 2-3 minutes per email. You'll miss some.
⚠️ Option 2: Paste as Plain Text
Use Ctrl+Shift+V (Windows) or Cmd+Shift+V (Mac). Strips formatting but also removes intentional bolding, links, and structure.
✅ Option 3: Use DeGPT
Automatically converts all smart characters to email-safe versions. Keeps your bolding and links. Takes 2 seconds.
DeGPT specifically fixes:
- " " → " " (straight quotes)
- ' ' → ' ' (straight apostrophes)
- — → - (hyphens)
- … → ... (three dots)
- Double spaces → single spaces
- Excessive blank lines → normalized spacing
Before & After
❌ Raw ChatGPT (looks "off"):
Hi Sarah,
I wanted to follow up on yesterday's meeting—specifically regarding the timeline. I think we could accelerate the launch… let me know your thoughts.
Thanks!
✅ After DeGPT (email-safe):
Hi Sarah,
I wanted to follow up on yesterday's meeting - specifically regarding the timeline. I think we could accelerate the launch... let me know your thoughts.
Thanks!
Same content. Zero formatting issues. Looks natural in any email client.
The Bottom Line
ChatGPT uses book-style typography. Emails need conversation-style text. The mismatch is subtle, but noticeable—and it makes you look like you copy-pasted without proofreading.
Fix your formatting in 2 seconds. Stop looking like a copy-paste amateur.
Try DeGPT free — normalize ChatGPT text for email →